SHIPPING POLICY

WHITEHENZ is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 15 working days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation. Delivery of all orders will be to registered address of the buyer as per the credit/debit card only at all times (Unless specified at the time of Order).

WHITEHENZ is in no way responsible for any damage to the order while in transit to the buyer.

While we shall strive to ship all items in your order together, this may not always be possible due to product characteristics, or availability.

Please note all items (including gifts) will be shipped with an invoice mentioning the price, as per Indian Tax Regulations.

Cash on Delivery option available

For domestic buyers, orders are shipped through registered domestic courier companies and /or speed post only. Orders are shipped within 15 working days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company / post office norms.

For International buyers, orders are shipped and delivered through registered international courier companies and/or International speed post only.

DISCLAIMER

The information contained in this website is for general information purposes only. The information is provided by WHITEHENZ and while we endeavor to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arise out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of WHITEHENZ . We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, WHITEHENZ takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

We have made every effort to display as accurately as possible the colors of our products that appear on the website. We cannot guarantee that your computer’s display of any color will accurately reflect the color of the product delivered. WHITEHENZ has taken every precaution in the preparation of the content of this website, in particular to ensure that prices quoted are correct at time of publishing and all products have been fairly described. All prices are displayed inclusive of VAT. The weights and dimensions given are approximate only.

Security of Information:

We take appropriate precautions to protect the security of Personally Identifiable Information. You can access your Personally Identifiable Information on our Website through your login and password. We recommend that you do not share your password with anyone. In addition, your Personally Identifiable Information resides on a secure server that only selected personnel and contractors have access to.

WhiteHenz strives to ensure the security of Your Personal Information and to protect Your Personal Information against unauthorized access or unauthorized alteration, disclosure or destruction. We encrypt certain sensitive information using Secure Socket Layer (SSL) technology to ensure that your Personally Identifiable Information is safe as it is transmitted to us.

WhiteHenz shall adopt reasonable security practices and procedures as mandated under applicable laws for the protection of Your Information. Provided that Your right to claim damages shall be limited to the right to claim only statutory damages under Information Technology Act, 2000 and You hereby waive and release WhiteHenz from any claim of damages under contract or under tort.


If you choose a payment gateway to complete any transaction on Website then Your credit card data may be stored in compliance with industry standards/ recommended data security standard for security of financial information such as the Payment Card Industry Data Security Standard (PCI-DSS).


We may share your Information with third parties under a confidentiality agreement which inter alia provides for that such third parties not disclosing the Information further unless such disclosure is for the Purpose. However, WhiteHenz is not responsible for any breach of security or for any actions of any third parties that receive Your Personal Information. WhiteHenz is not liable for any loss or injury caused to You as a result of You providing Your Personal Information to third party (including any third party websites, even if links to such third party websites are provided on the Website).


We release information when we believe release is appropriate to comply with the law; enforce or apply our terms of use and other agreement. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. Obviously, however, this does not include selling, renting, sharing, or otherwise disclosing personally identifiable information from customers for commercial purposes in violation of the commitments set forth in this Privacy Notice.


However, no data transmission over the Internet can be guaranteed to be completely secure. Accordingly, we cannot ensure or warrant the security of any information that you transmit to us, so you do so at your own risk.