We offer amazing products at amazing prices and therefore cannot process returns/exchange. However, we want you to be delighted with your purchase and would never expect you to pay for any manufacturing defect. Please contact us if you run into any problems and we will be sure to make it right. Pls. make sure to check the size charts before you order any product.
No returns will be done for those products that the WHITEHENZ marketing team has obtained on special occasions like sale on, x mas , new year , Pongal, Diwali, and Valentine’s Day etc. These are limited occasion offers and therefore returns are not possible.
Products shipped out of India will not be returned.
The return process of the product can be restricted depending on the nature and category of the product.
Conditions for return:
Please notify us of receipt of a Damaged / Defective product within maximum 48 hours of delivery.
Products/Items should be UNUSED.
Products should be returned in their original packaging along with the original price tags, labels and invoices.
It is advised that the return packets should be strongly and adequately packaged so that there is no damage of goods in transit.